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  • 856 East Mulberry Street, Bryan, OH 43506
  • karabates@kbixsolutions.com
  • 419-551-4283
  • Office Hours: 8:00 AM – 7:45 PM

ERP Implementation, Training & Upgrades

As an EpicorCertified Partner, KBix Solutions brings the technical expertise and handson experience needed to support every stage of your Epicor journey. Whether you’re planning an upgrade, implementing Epicor for the first time, or modernizing an older environment, our team ensures your project is executed with precision and aligned with your business goals. 

Epicor projects carry significant operational and financial importance, which is why choosing a certified, experienced partner is critical. Our consultants combine deep product knowledge with realworld manufacturing and operations experience, giving you a partner who understands both the technology and the business it supports. 

From planning and configuration to training and golive support, we deliver a structured, peoplefocused approach designed to minimize disruption, accelerate adoption, and ensure longterm success. 

Change Management

At KBix Solutions, we believe that effective change management is essential to the success of any ERP initiative. Technology does not create transformation on its own, people do. For change to take hold, individuals across your organization must understand, embrace, and confidently navigate what’s ahead. 

Our approach places people at the center of every project. We help your teams clearly understand the purpose behind the change, how it will affect their roles, and how to adapt with confidence. By aligning people, processes, and technology, we reduce resistance, improve communication, and strengthen overall project adoption. 

Change management minimizes disruption and helps employees move through transitions smoothly. Our team works with you to develop the right strategies, communication plans, and training programs to ensure your organization can adapt, respond, and thrive, both during the implementation and long after golive. 

Let KBix Solutions guide you through the pitfalls that commonly derail ERP initiatives. With the right change management framework, your organization can increase user engagement, maximize your technology investment, and support longterm, sustainable growth. 

System Analysis

Is your current ERP holding your business back? KBix Solutions provides comprehensive system analysis to help you understand where inefficiencies exist, why challenges keep resurfacing, and how to get your technology working for you, not against you. 

Many organizations struggle with issues such as: 

  • Customization requests that never get prioritized 
  • Limited or inconsistent reporting across departments 
  • Too few internal resources to drive continuous improvement 
  • Ongoing problems with thirdparty integrations 
  • Growing demand for automation from operations 
  • Outdated technology that can no longer support business growth 

At KBix Solutions, we see technology as an opportunity to elevate your business, not a roadblock. Our team brings deep Epicor and operational expertise to evaluate your current system, uncover root causes, and identify practical, highimpact solutions. 

Our mission is to help you modernize, optimize, and realign your ERP so it becomes a strategic asset. From initial diagnostics to handson remediation and implementation support, we partner with you every step of the way to ensure your systems empower your team, streamline operations, and prepare your organization for the future.

Business Analytics

Business Intelligence (BI) has become essential in today’s datadriven world, and for good reason. With organizations generating more data than ever, BI tools empower teams to make informed decisions based on realtime insights rather than intuition. These platforms transform complex information into clear visualizations, helping teams understand market trends, customer behavior, operational performance, and competitive dynamics. 

BI isn’t just about reporting, it’s about unlocking the full value of your data to drive better strategy, faster response times, and measurable business results. 

Why Business Intelligence Matters for Your Strategy 

A strong BI foundation gives your organization a single source of truth. This eliminates data silos, reduces duplicated effort, and ensures decisionmakers have access to accurate, consistent information. 

KBix Solutions helps you harness your data effectively, turning it into a strategic asset that supports planning, innovation, and longterm growth. In today’s landscape, leveraging data is no longer optional, it’s a core requirement for staying competitive. 

The Power of Integrating BI with Your ERP 

Integrating Business Intelligence with your ERP system delivers significant benefits across the organization, including: 

  • Enhanced Decision Making 
    Realtime, organization wide data enables faster and more confident decisions. 
  • Improved Operational Efficiency 
    BI helps identify bottlenecks and inefficiencies so teams can streamline processes, reduce costs, and strengthen performance. 
  • Customized Reporting 
    Tailored dashboards and reports provide the specific insights your leaders and teams need. 
  • Better Customer Understanding 
    Datadriven analysis uncovers patterns in customer behavior, helping you refine products, services, and marketing strategies. 

At KBix Solutions, we help businesses unlock these advantages by integrating BI directly into their Epicor environment and designing the reporting infrastructure needed to support smarter, more strategic operations.

Phase Two / Gap Analysis & Epicor Relaunch

Many organizations find themselves stuck after an initial Epicor implementation, processes weren’t fully adopted, modules were only partially deployed, or teams lost trust in critical functions like MRP and purchasing recommendations. Our Phase Two / Gap Analysis offering is designed to help you relaunch Epicor the right way by diagnosing what went wrong, identifying unused or misconfigured features, and revealing process gaps that limit performance. Because most KBix clients come to us after experiencing failed or incomplete implementations, we’ve built a disciplined approach that clarifies where your system stands today, what capabilities you should be leveraging, and how to maximize your Epicor investment going forward. Whether you need a full system relaunch, targeted remediation, or better alignment between your operations and the platform, our Phase Two process delivers a clear, actionable roadmap that restores confidence and helps your teams get the value they expected from Epicor.